Privacy Policy

Effective Date: October 20, 2026

Company Name: Quick Reply LLC ("we," "our," or "us")

Website: QuickReplyCompany.com

1. Introduction

Quick Reply LLC respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our automated text-back and customer communication services.

2. Information We Collect

We may collect information about you in a variety of ways, including:

  • Personal Data: Names, email addresses, phone numbers, and business details that you voluntarily provide when signing up for our services or filling out forms on our website.

  • Communications Data: Records of correspondence if you contact us.

  • SMS / Text Messaging Data: Mobile phone numbers, message content, timestamps, and opt-in/opt-out status when you or your customers interact with our automated messaging system.

3. How We Use Your Information

Having accurate information permits us to provide you with a smooth, efficient, and customized experience. Specifically, we use information collected to:

  • Provide, operate, and maintain our automated text-back services.

  • Process transactions and manage client accounts.

  • Send administrative information, such as updates, security alerts, and support messages.

  • Respond to customer service inquiries and support requests.

4. Strict SMS Data Confidentiality & Non-Sharing Policy

Mobile information will never be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes.

  • Text messaging originator opt-in data and consent will not be shared with any third parties under any circumstances, except as necessary to comply with legal obligations, court orders, or law enforcement requests, or with your explicit consent.

  • All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Disclosure of Your Information

We may share information we have collected about you in certain situations:

  • Service Providers: We may share your data with third-party vendors who perform services for us (such as SMS infrastructure providers like Twilio or automation platforms like Make.com) strictly to operate and deliver our services. These providers are bound by strict confidentiality agreements.

  • By Law or to Protect Rights: If we believe the release of information is necessary to respond to legal process, or to protect the rights, property, and safety of others.

6. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable.

7. Your Choices and Opting Out

  • Marketing Communications: You can opt out of receiving promotional emails from us by clicking the "unsubscribe" link in those emails.

  • SMS Messages: If you or your customers wish to stop receiving text messages from our system, simply reply STOP to any message received. You will receive a single confirmation message stating that you have been unsubscribed, and no further messages will be sent.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Effective Date" at the top of this policy. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: